MFD Business Solutions, a full-service provider of copiers, printers and innovative document solutions. A leader in the industry provides state-of-the-art office technology, on-site services and customizable workflow solutions including document management software and business applications.
Our integrity and guarantee are unmatched in our industry. Whether you are a small business seeking to improve the efficiency in your office, or you're a large corporation trying to take control of your printing costs, MFD Business Solutions is with you every step of the way. We design solutions that put you first and seek to build long-term, lasting partnerships
Phone: (972) 233-COPY (2679)
If your unit is completely down, it is our goal to respond within one hour from the time we receive your call and three hours for routine maintenance calls.
All of our products come standard with remote diagnostic intelligence. Most service requests, low toner levels and PMs will be reported to us before you even call.
We strive to exceed our customer's expectations and indoctrinates in all employees that customers come first.
We provide the extras at no charge: Free installation, free connectivity, free cost analysis, free moves, and free training.
Upon installation, we provide onsite training for all your staff on equipment on all features and general operations.
We focus on your business condition and assess opportunities to help reduce operating cost and increase employee productivity.
If, at any time within four years of installation, your equipment is not operating up to manufacturer's specifications we will replace it with a like or better unit at no charge to you.
We can help you control the rising cost of printer break downs, toner cartridge purchasing, maintenance contract renewals, refreshing printer technology, and every other cost that is associated with owning a corporate fleet of printers.
By streamlining how you process service calls, toner orders and the overall management of your laser printers, we can support you in implementing a cost-controlled plan to address your increasing printer expenses, while simultaneously promoting efficiency in the work place.
One Corporate Office with multiple laser printers or multiple branch locations across the United States
As your preferred partner, we focus all of our efforts to customize the right solution to fit your laser printer
We strive to build long term, lasting relationships with people of merit. We seek to provide a positive work environment with a commitment to preparation that encourages and rewards outstanding performance and allows our team members to grow to their full potential.
We commit ourselves to exceeding our customer's expectations by providing outstanding service.
Success is built on people of character, capability and consistency. Our actions will reflect these traits as we deal with customers, team members, vendors and financial partners.
Since a leader's attitude influences followers more quickly than actions, we seek to recognize and promote leaders with a positive outlook.
We will constantly seek ways to innovate and improve, developing a culture that promotes and rewards creativity.
It is our desire to exceed the expectations of our customers, vendors, staff, communities, and financial partners by providing exceptional products, programs and customer service.
We are all accountable to maximize the net income for the company. Our individual advancement and reward is directly related to our ability to create profit.
We value the individual growth of each of our team members and seek to broaden our knowledge for accomplishment as a company.
We recognize the benefits of extraordinary effort, and encourage our team to embrace a willingness to "go the extra mile."
To create a culture where our talented people take the initiative and prudent risk taking is encouraged and rewarded.
Our technicians carry State of the Art GPS devices and laptop computers with wireless data services, allowing our customer service representatives to stay in constant communication. In addition to our technicians' real time location, the map also displays where you and your equipment needing service is located. Our average response time is less than three hours from the time your call is received.